Privacy Policy

This Privacy Policy explains how we handle your information under Canadian law, including PIPEDA.

Information we collect

We collect contact details (name, email, phone), service preferences, and communications. We do not collect payment data on this site. When you contact us, we may also record service location and scheduling notes to deliver requested services.

How we use information

To provide services, respond to inquiries, improve operations, and comply with legal obligations. We may anonymize data for internal analytics and to improve routing and scheduling efficiency.

Cookies and tracking

We use essential and analytics cookies for performance and security. You may adjust preferences anytime via the cookie banner controls below. We do not use advertising cookies.

Your rights

You can access, correct, or delete your personal information. Contact us at [email protected] or call +1 (604) 397-1582. We will verify your identity before fulfilling requests and respond within applicable timelines.

Data sharing

We do not sell personal information. We may share data with service providers bound by contracts to process data on our behalf, and only for the purposes outlined here.

Contact

PureNorth Cleaning, Vancouver, BC • Email: [email protected] • Phone: +1 (604) 397-1582

Data Retention

Choose how long we may retain non-essential communications for service history.

12 mo

Retention: 12 months • Estimated deletion date:

Reduce data footprint

Set retention to a shorter window to remove non-essential messages sooner. Selecting 0 months deletes eligible communications at the next scheduled purge.

Canada-specific

We adhere to PIPEDA principles, including accountability, consent, limiting collection, accuracy, safeguards, openness, individual access, and challenging compliance.